• Strategic, enterprise-wide impact – drive innovation and operational excellence across 80+ stores
• Competitive remuneration, flexible working (3 days onsite, 2 days at home)
• Make your mark in a Kiwi-owned co-operative supporting rural communities

Mō te whai waahi | About the opportunity

Farmlands – Te Whenua Tāroa is seeking a visionary Head of Retail Operations to shape the future of our national retail network. Reporting to the General Manager – Retail and Strategic Partnerships, you’ll lead a high-performing team, champion innovation, and operationalise our strategic plan for retail.

Key responsibilities

• Set and execute best practice standards, policies, and processes across all stores
• Lead major store development projects and drive continuous improvement
• Optimise workforce performance and operational efficiency
• Collaborate with senior leaders to deliver strategic objectives
• Foster a culture of learning, engagement, and high performance

Mōhou ake | About you

You’re an inspiring, energetic, and commercially savvy retail leader with a proven track record in transforming multi-site retail operations. You thrive on challenge, embrace change, and bring strategic thinking to everything you do.

You’ll bring:

• Significant experience leading transformation across large, multi-site retail networks
• Demonstrated results in process improvement, project management, and change leadership
• Strong strategic and commercial acumen, with high-level analytical skills
• In-depth knowledge of retail systems and operational efficiencies
• Bachelor’s degree in business, management, or related discipline (preferred)
• Determination, adaptability, and a continuous improvement mindset

You empower teams, drive accountability, and foster a high-performance culture.

Mō ngā painga | What’s in it for You

• Balance that works – Flexible working (3 days onsite, 2 days at home) and paid birthday leave
• Rewarding package – Competitive salary
• Unique Farmlands perks – Exclusive Farmlands Card discounts and special purchasing opportunities in-store
• Wellbeing and support – Sick leave from Day 1, annual flu shots, Employee Assistance Programme (EAP), and additional support for parents
• Great place to work – Pet-friendly Christchurch office, free parking, and great coffee
• Grow your career – Access to tailored learning platforms and professional development

Mō matou | About us

Farmlands Te Whenua Tāroa is New Zealand’s largest farming co-operative, driven by our values: Be You, Minds Open, and See It Through. With over 1,200 team members across 80+ locations, we support NZ farmers and growers to boost profitability and productivity, aiming to be the trusted partner for everyone connected to the land.

Join a Kiwi-owned brand that values your uniqueness, creativity, and teamwork in a fast-paced, collaborative environment.

Te Tono | How to apply

Ready to make your mark? Apply now to lead a team that’s Out Here Too – supporting our land, our people, and our communities.

Applications close: 4 January 2026. 

🎄 Please note that applications received 15 December 2025 onwards will be reviewed on our return from 5 January 2026 onwards. Wishing you a very Meri Kirihimete! 🎄

Applicants must have the legal right to work in New Zealand.

Please note that the successful candidate will have to go through pre-employment checks before starting with us at Farmlands. These will include two references from your two most recent managers, a Ministry of Justice Check, proof of your right to work in New Zealand, a driver’s licence check and an ACC background check. For certain roles a drug and alcohol test, credit check and AML check may be required.