Mō te whai waahi | About the opportunity

We are currently seeking someone to join our team as a Customer Advisor based in our Christchurch Support office.

In this full-time, permanent role you will:

• Be responsible for the professional handling of all customer orders and enquiries.
• Process orders in an accurate and timely manner.
• Provide support to Farmlands' field staff and our network of stores.
• Assist with shareholder queries and orders.

Applications close on 6 December 2024 at 5pm.

Mōhou ake | About you

Someone who can thrive as a Customer Advisor will have:

• A proven track record of providing top quality service.
• Excellent organisational and communication skills.
• Analytical skills and ability to understand contracts.
• An innate ability to multi-task and a flexible approach to your workload.
• Excellent problem solving abilities - you are someone who can think outside the box.

Mō ngā painga | About the benefits

You'll be rewarded with:

• Sick leave from Day 1.
• Paid birthday leave.
• Access to training through our online library, The Greenhouse.
• Staff discounts at Farmlands Retail Stores.
• Exclusive Farmlands shareholding offer providing access to a vast array of discounts with our Card Partners.
• Additional support for parents - 10 weeks of fully paid parental leave for primary carers and 2 weeks' paid partner's leave.

Mō matou | About us

At Farmlands - Te Whenua Tāroa, our purpose is to enable improved profitability and productivity for NZ farmers and growers, and our vision is to be the 'go-to' for everyone connected to our land. This is what gets us out of bed in the morning and keeps us going day in and day out.

As New Zealand's largest farming co-operative, we have an annual turnover of more than $2.3 billion, with over 1200 staff in over 80 locations from Cape Reinga to Bluff. In addition to our strong core retail business, we have a well-established shareholder card network with operations in feed production, nutrition, ecommerce, fuel, distribution, agronomy, to name a few.

Joining our team gives you the chance to contribute to a Kiwi-owned brand. We offer autonomy in a collaborative fast-paced environment where we truly value ‘Minds Open’, ‘Be-ing You’, and ‘See-ing it Through’.

Te Tono | How to apply

Apply online with your CV and cover letter and we'll do the rest. We'd love to hear from you and know you'll most definitely grow your career - and us - at Farmlands.

Applicants must have the legal right to work in New Zealand.

Please note that the successful candidate will have to go through pre-employment checks before starting with us at Farmlands. These will include two references from your two most recent managers, a Ministry of Justice Check, proof of your right to work in New Zealand, a driver’s licence check and an ACC background check. For certain roles a drug and alcohol test, credit check and AML check may be required.