• Competitive remuneration + benefits
• Flexible working conditions + free parking
• Kiwi-owned Brand - Aotearoa's largest farming co-operative

Mō te whai waahi | About the opportunity

You will resolve Level 1 & 2 incidents and queries over the phone or in person and provide support to the wider team at regional events. Farmlands has team members and stores all over the country plus a wide range of different departments and you will be partnered with a specific department and location to provide the best service.

Mōhou ake | About you

• Level 1 & 2 support experience.
• Sound previous customer facing experience.
• An interest in technology and working within a large and complex organisation.
• Exceptional communication and interpersonal skills.

Mō ngā painga | About the benefits

You'll be rewarded with:

• Competitive remuneration package
• Sick leave from Day 1
  
• Paid birthday leave
• Access to training through our online library, The Greenhouse
• Staff discounts at Farmlands Retail Stores
• Exclusive Farmlands shareholding offer providing access to a vast array of discounts with our Card Partners
• Additional support for parents - 10 weeks of fully paid parental leave for primary carers and 2 weeks' paid partner's leave

• Flexible working your way
  
• Free parking at our Support Office
• Close to a range of eateries and gyms - with great coffee just down the road
• Pet-friendly office - bring your (well-behaved) furry friend to work

Te Tono | How to apply

Apply online with your CV and cover letter and we'll do the rest. We'd love to hear from you and know you'll most definitely grow your career - and us - at Farmlands.

Mō matou | About us

At Farmlands Te Whenua Tāroa, New Zealand’s largest farming co-operative, we’re driven by three core values: Be You, Minds Open, and See It Through. We support NZ farmers and growers to boost profitability and productivity, aiming to be the trusted partner for everyone connected to the land.

With over 1,200 team members across 80+ locations, we offer diverse operations - from retail and feed production to ecommerce and fuel. Join us to be part of a Kiwi-owned brand that values your uniqueness, creativity, and teamwork in a fast-paced, collaborative environment.

Applicants must have the legal right to work in New Zealand.

Please note that the successful candidate will have to go through pre-employment checks before starting with us at Farmlands. These will include two references from your two most recent managers, a Ministry of Justice Check, proof of your right to work in New Zealand, a driver’s licence check and an ACC background check. For certain roles a drug and alcohol test, credit check and AML check may be required.